non of my text messages send

  • 12 January 2024
  • 1 reply
  • 11 views

Userlevel 1

Non of my text messages seem to send 


1 reply

Userlevel 7
Badge +7

Hi @Cessair Kilty,

Welcome to the Community!

If you are using an iPhone it may be worth trying the below:

 

1)    Turn off iMessage (Settings > Messages)
2)    Restart your phone (by pressing and holding the on/off button)
3)    Tap Settings > Phone > My Number and confirm that it is correct. 
4)    If it is not correct, please enter the correct number
5)    Turn iMessage back to On (Settings > Messages)
6)    Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. 

 

If you are using an Android, please try the below:

 

1) Open Messages, go to Settings (top right, Message Settings), open "Chat Features" or "RCS Chats", verify if this is the correct number or not.

2) If it shows the incorrect one, then head to: https://messages.google.com/disable-chat and you should be able to unregister the number. Once done, turn off the Chat Features/RCS and the phone. Wait a few minutes and turn the device back on and re-enable Chat Features/RCS it should let you re-register/update to the correct number. Alternatively, you can turn Chat Features/RCS off and test SMS after this.

 

Please let us know if you still have issues.

 

Kash

Reply


Why iD Mobile?