I have transferred my old number with the PAC from my previous supplier.
I can make and receive calls no problem. But nobody can call
Could someone check this issue??
Userlevel 8
+9
This is just a user forum for iD customers
Forum members can’t look at customer accounts - I’d suggest using iD online Live Chat for assistance.
The agents work until 8pm on weekdays.
Userlevel 7
+4
Hi
What issues are people having when calling you? Is it all calls?
Are you on an iPhone or Android?
Tom
Userlevel 1
On android - The message “The number isn’t recognised”
Userlevel 1
switched over on 21/08/2023
Userlevel 7
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Userlevel 1
Hi Tom
Could I have an update???
Userlevel 1
Now All incoming calls are going to voicemail
could someone please sort this out
Userlevel 7
+7
Hi
We are replying to all customers as quickly as possible.
I can see that we have sent you a PM and we will reply to you soon.
Kash
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