Question

Not receiving verification SMS message

  • 4 April 2023
  • 2 replies
  • 120 views
daverant
Rank

Hi, since porting my number over to iD mobile, I’m not receiving SMS verification messages from my bank or other services. There’s a lot of people with this issue looking at the forums but no published solution, please help.

2 replies

andewhite
Rank
Userlevel 8
Badge +9

It can take 24-48 hours for SMS network routing to recover following a number transfer to iD Mobile.

 

Tom
Rank
Userlevel 7
Badge +4

Hi @daverant 

 

Have you tried again since?

 

Porting as @andewhite suggests can interfere with registration codes for a few days but should be back soon after.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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