Question

Not recieved welcome email for transaction number

  • 5 December 2023
  • 3 replies
  • 52 views
I

I have not received my welcome email so don’t have the transaction number to switch using my PAC code. 
 

Please can someone get in touch with the transaction number?

3 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @IMullin 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Mohammed Touqeer
Rank

Hi I don’t receive a welcome email so I’m unable to get a transaction number to port over my mobile number from old old account plz can I get my transaction number so I can submit a pac code 

Tom
Rank
Userlevel 7
Badge +4

Hi @Mohammed Touqeer 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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