number port

  • 16 April 2024
  • 1 reply
  • 43 views
Gemma Vickery
Rank

H , I'm desperate need of help , I've taken out a sim

only deal for my gran who is 90 years old , sim arrived then we gave pac code last Thursday her old Sim card with Asda mobile has disconnected but her if mobile sim has no service at all ? She has been several days without a phone now and lives alone so desperately trying to speak to someone to fix it for her ? 

1 reply

Tom
Rank
Userlevel 7
Badge +4

​Hi @Gemma Vickery 

 

Sorry to hear this, please could you let us know what device you’re using the iD Mobile SIM card inside?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?