Question

Number port update

  • 13 November 2023
  • 4 replies
  • 31 views
Meg Prus
Rank
Userlevel 1

In Friday last week -via chat- I asked about change my old number (with PAC Code).

Today is Monday- and still on my account I see my first number from ID- how long I must to wait with this changing?

4 replies

Toby Field
Rank
Userlevel 3
Badge

Did they not give you the date for the switch over? When you do it online via your account, you choose the date you want it to happen.

Kash
Rank
Userlevel 7
Badge +7

Hi @Meg Prus,

Welcome to the Community!

As @Toby Field mentioned, you should have been able to select a date, which date did you select?

It can take up to 10pm for the port to complete on the port date.

Please let us know and we can PM you to check your port if required.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Meg Prus
Rank
Userlevel 1

Thank you very much

Kash
Rank
Userlevel 7
Badge +7

Hi @Meg Prus,

I hope that your issue is resolved.

If you require further assistance, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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