Had text saying number ported over but not the case, phone has new number, have tried removing SIM and restarting etc with no effect ?
old number not ported over
Userlevel 1
Userlevel 8
+9
Does your old service provider’s SIM still work,
If you’re quick, you might manage to catch customer service today.
Speak to an adviser at https://idmobile.co.uk/live-chat, and type “talk to a person” after connecting (to avoid the 24/7 chat-bot).
Advisers work until 8pm on weekdays.
Userlevel 1
I think I have managed to solve it after reading some previous posts about similar questions, and asking another iphone15 user ! Cheers
Userlevel 7
+4
Hi
Glad to hear you’ve got that sorted, welcome to iD Mobile, please let us know if you have any other questions.
Tom
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