Question

PAC code

  • 3 March 2024
  • 1 reply
  • 8 views
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I have just upgraded with ID and want to keep my number I'm not coming from another network I got a pac code but its now saying if I use it my next bill will be the full amount on the new device and plan

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Danmitch,

Welcome to the Community!

When you select the upgrade option you would keep the same number you would just purchase a new handset or SIM.

However if you have purchased another handset under a new contract with us you won’t be able to move the number between accounts.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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