Question

Passcode for reactivation not sent

  • 27 April 2024
  • 1 reply
  • 14 views
M

I am trying to activate my replacement SIM on iphone and get as far as needing passcode but the passcode never arrives despite my asking repeatedly for it to be resent.

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Maruan 

 

It sounds like you’re trying to register an online account, to activate a replacement SIM card, have you tired the following link?

 

https://my.idmobile.co.uk/activate-sim-outside

 

To register to the app, you’ll need an active SIM card, so we’d recommend activating the SIM card first.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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