Question

People cant call me

Transferred my old phone number to ID recently, but people cant call me it says incorrect number. I can call and message and I have a mobile data

Userlevel 7

Hi @Yana Spana

How recent was the transfer? If it was due today, it may take through to 10pm to complete.

It may be worth trying to reset the network settings to see if this helps.

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

For Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

Tom

Why iD Mobile?

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