Question

Phone keeps going to emergency calls only

  • 19 March 2024
  • 3 replies
  • 33 views
P
Rank

My phone keeps going to emergency calls only. Never happened with O2 having just changed to iD mobile it's really frustrating especially when trying to keep in touch with Important hospital appointments

 

3 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Philipsalt 

 

Sorry to hear this, does this happen everywhere or just in certain areas?

 

Please could you let us know the postcode(s) where this happens?

 

Tom

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P
Rank

I live in ch35ul which is Chester city centre ish but it constantly happens all over it very annoying every time I need to call someone its not working and Sod’s Law when people call me it’s answer phone.  I wouldn’t have changed over if I’d known. Is there any reason for such poor service. ?????

Kash
Rank
Userlevel 7
Badge +7

Hi @Philipsalt,

Welcome to the Community!

I can’t see any issues in the area. 

Please can you advise if you have tested the SIM in a different handset?

It may also be worth us sending out a replacement SIM in case the SIM is faulty.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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