Solved

Phone number - changing plans

  • 23 January 2024
  • 3 replies
  • 50 views

Userlevel 1

Hi,

I’ve recently completed my 24month phone contract with ID mobile. When I log into the app I can see they’ve offered me cheaper plans as I obviously no longer need to pay for the handset. Will this change my phone number or will I be able to keep the same number?

icon

Best answer by andewhite 23 January 2024, 19:36

View original

3 replies

Userlevel 8
Badge +9

You normally keep your mobile number, whenever choosing an eligible plan from those presented while signed-in to iD account, @Holly Kirk

The above forum articles might help in this situation.  

Userlevel 1

That’s great thank you! 

Userlevel 7
Badge +7

Hi @Holly Kirk,

Welcome to the Community!

I can see that @andewhite has answered your query.

If there is anything else that you require assistance with, please let us know.

 

Kash

Reply


Why iD Mobile?