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Phone number hasn't transfered yet!

  • 14 November 2023
  • 4 replies
  • 211 views
C
Userlevel 1

Hi

I an due to transfer over to iD mobile today from 3.

My 3 sim stopped working about 3 hours ago.  I’ve put the iD sim in my phone but it is showing the number that came with the sim card and not my number I want to transfer over. 

It’s also letting me use mobile date & whatsapp.  Is this normal? Will my number be transfered over at some point today? 

Many thanks

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Best answer by andewhite 14 November 2023, 16:04

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4 replies

andewhite
Rank
Userlevel 8
Badge +9

Unfortunately, number transfers aren’t immediate @cazsmet1. 

When I switched to iD Mobile, there was around 5-hours of no service, from when my old provider’s SIM card stopped working, and before the number I was keeping started working with my iD SIM card.

My suggestion would be:

  • Leave the handset with the iD SIM card turned OFF.
  • Turn it on every 45-minutes, and check if the number transfer has finished.
  • If not transferred, turn handset OFF, then wait 45-minutes before checking again.
  • Etcetera, etcetera.

 

C
Userlevel 1

Thanks for your reply.  Its just this minute switched over.  I just need to be a bit more patient 😁

andewhite
Rank
Userlevel 8
Badge +9

Okay @cazsmet1, my switch to iD was also completed around 3pm as I recall. 

Kash
Rank
Userlevel 7
Badge +7

Hi @cazsmet1,

Welcome to the Community!

Glad to hear that it has been sorted.

Please let us know if you require further assistance.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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