Question

problem with transfering my old number

  • 24 January 2024
  • 3 replies
  • 39 views
Karolina Kozimor
Rank

 

HI. Can you help with switching number problem?
I set up a date for switching on 05.01.24 but still didn't recive any answer, my sim is not working and the old one will be off in next few days also i cant register my account on id app

3 replies

S
Rank

Wish you luck.  Mine hasn't work for nearly a month since I ported the old number over to ID. 

Tom
Rank
Userlevel 7
Badge +4

Hi @Karolina Kozimor 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Tom
Rank
Userlevel 7
Badge +4

Hi @Spinaker 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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