I lost my iphone since the 5th of December 2023 and I reported to ID mibile using the chat to contact customer services. However, they keep telling me that it has been sent to my email. However, I have not recives it. Its frustrating to say the least. I just need confirmation that phone and sim was blocked and confirmation of usage.
Please any advice on how to resolve the situation will be appreciated. Thank you.
+7
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
