Question

Relacement sim needed please

  • 5 December 2023
  • 4 replies
  • 25 views
C
Rank

I have posted on another thread how I keep getting voice mail notifications when there non.

 Have tried everything else so would like try a replacement sim but cannot find out from this site how to go about it.

Can some one please arrange for me ti get one?  

4 replies

andewhite
Rank
Userlevel 8
Badge +9

There are 2 ways of getting a replacement iD SIM card @cslogg.

  1. Pick-up a replacement SIM card from your nearest Currys store at your convenience.
  2. Start an online Live Chat to request a replacement SIM via the post (Royal Mail).

 

C
Rank

I am over an hour away from the nearest Currys so thats out.

Every time. Try a “live” char its with a bot and that is useless ax it asks questions that are not relevent

andewhite
Rank
Userlevel 8
Badge +9

Okay @cslogg, have you tried typing “talk to a person”, to avoid the annoying 24/7 bot?

Otherwise, perhaps get in-touch via the iD social media channels.

 

Tom
Rank
Userlevel 7
Badge +4

Hi @cslogg 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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