Morning,
I have set up my new phone this morning and downloaded the app.
I have ported my number from
another provider and the phone is working with this number.
Unfortunately, the app only recognises the number that initially came with the phone. It sends an activation message
to that number which obviously I don’t have access to.
please advise
Best answer by andewhite
View original
+9
Sounds like you might need to wait until the iD systems have updated
🤞
Thank you. I did wonder if this would be the case 🤞
+10
Hey
Thank you. I did wonder if this would be the case 🤞
,
Most likely the port was completing that day you tried to register.
Once it’s fully completed, the number updates on our end as well as the active number on the SIM.
Have you since tested to see if it’s allowing?
Mohammed
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