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sim not working in iphone 13 pro max

  • 6 January 2023
  • 3 replies
  • 84 views

I’ve transferred an old sim my son had into his new phone but now he cannot connect to mobile data? 
he has an I phone13 pro max now? 

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Best answer by WelshPaul 6 January 2023, 13:40

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3 replies

Userlevel 8
Badge +6

Your post title says that you have an eSim query but your post text mentions an issue with mobile data?

  1. eSim’s are not available on iD Mobile and won’t be for a long time to come.
  2. If mobile data isn’t working then make sure you have the correct APN settings.

Sorry, when we try and connect it only gives an eSIM option? 

Userlevel 7
Badge +10

Hey @Kelly Newth,

Is the SIM card working fine in other handsets but just not the iPhone 13 pro max?

Test the SIM in another handset to see if this still works?

Mohammed

 

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