Question

Sorry, your service does not allow access to this number

  • 30 January 2024
  • 2 replies
  • 40 views

During various points of calls I am being cut off with a message of “Sorry, your service does not allow access to this number”

 

Does anyone know why this is and what I can do to prevent it happening. 
 

my latest call it was doing it every 3 minutes which is extremely annoying 

 

Thanks

Martin


2 replies

Userlevel 4

During various points of calls I am being cut off with a message of “Sorry, your service does not allow access to this number”

 

Does anyone know why this is and what I can do to prevent it happening. 
 

my latest call it was doing it every 3 minutes which is extremely annoying 

 

Thanks

Martin

Hello unfortunately it's an ongoing issue and IDMobile are aware of this problem and are working to solve this. 

I'm in the same bout as you and many other's, it's sadly a waiting game for now. 

Userlevel 7
Badge +7

Hi @MartyP,

Welcome to the Community!

It seems that the issue is resolved so please can you restart your handset and let us know how you get on.

If the issue persists, please let us know.

 

Kash

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