Solved

Switching to ID mobile and keep my pervious number. Unable to submit PAC? Help please.

  • 31 October 2023
  • 2 replies
  • 352 views
Kris Romer
Rank

When I click on the link it says URL not reconsider. Contact administrator? Can this be resolved ASAP. Or is there another link/way to submit PAC to keep my number? Thanks

kris

icon

Best answer by andewhite 31 October 2023, 10:57

View original

2 replies

andewhite
Rank
Userlevel 8
Badge +9

First, LOGOUT of your iD Community account @Kris Romer.

After you’ve logged out, submit your PAC at https://switching.idmobile.co.uk/customerPortIn. 

Alternatively, use the iD online chat service and submit the PAC through an agent.
 

Kash
Rank
Userlevel 7
Badge +7

Hi @Kris Romer,

Welcome to the Community!

Please let us know how you get on with the information that @andewhite provided.

It may also be worth trying on a different device or browser.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?