Question

transaction number

  • 1 November 2023
  • 2 replies
  • 21 views

Hello, I did not receive a welcome email and therefore do not have a transaction number which I need to swap my number over. Can I be sent one please?


2 replies

Userlevel 8
Badge +9

You can also use the iD online chat service to submit your PAC @Jess Willetts

Type “talk to a person” to avoid the 24/7 chat-bot. The agents work until 8pm on weekdays.

 

Userlevel 7
Badge +4

Hi @Jess Willetts 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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