Question

Transaction Number

  • 29 March 2024
  • 3 replies
  • 29 views
Joseph Fairbairn
Rank

I don’t have the welcome email to get my transaction number? 
Am I able to get it any other way?

3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Joseph Fairbairn,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
W
Rank

Would you please check my account I have paid the money I have paid the money and my balance is 0.00 I want to upgrade my phone but it is still saying I am unable to please could you check what the problem is.

thank you 

Kash
Rank
Userlevel 7
Badge +7

Hi @Winner2023,

Welcome to the Community!

I can see that we have responded to you elsewhere.

Please get back to to us there and we can assist yo further.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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