I'm having trouble switching number it keeps saying details are wrong though I've checked time and time again pls help it's frustrating and I can't speak to anyone how is this possible
Userlevel 7
+7
Hi
Welcome to the Community!
Can you please confirm that you are entering the transaction number that starts with the number 4?
If you are, please let us know and we can PM you.
Kash
Hi the only number I have begins with 1 as I got the contact through a comparison site I don't have any other number x
I can't even make a login on the app it's not allowing me
Userlevel 8
+9
Okay
iD customer service should be able to help with your PAC to switch your number.
The iD agents work until 6pm at weekends and 8pm on weekdays.
You could leave iD an private out-of-hours message using Facebook Messenger or Twitter DM.
How is that even possible I totally cannot get on with contact like this.... so frustrating
Userlevel 8
+9
Unfortunately
The iD website says they’re 100% online for help & support, which might not be want you hoped to hear.
Userlevel 7
+7
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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