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unrecognized number

  • 17 November 2021
  • 6 replies
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C
Rank
Userlevel 1

Hello all 

Why does my phone say unrecognised number when someone calls me 

Any help would be great thanks 

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Best answer by colin55h 19 November 2021, 17:28

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6 replies

Will
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Userlevel 6
Badge +8

Hi @colin55h,

 

Is this all numbers, or just one in particular?

 

Is this a new development?

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
C
Rank
Userlevel 1

Hi Will 

It happens to a few numbers know one in particular its been happening for about two weeks I have not adjusted the phone in any way its not a new contract the phone rings a very short time when I answer it it sys the number can't be recognised and cuts off it seems all very strange 

Thanks  colin

Mohsin
Rank
Userlevel 6
Badge +4

Hi @colin55h 

If the incoming call shows Unknown or Unknown Caller, the caller's phone or network might be set to hide or block the caller ID for all calls. Have you confirmed with the person calling if they have set their number to be hidden when calling?

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
C
Rank
Userlevel 1

Hi Mohsin

Thanks for that I will certainly ask the people 

Will
Rank
Userlevel 6
Badge +8

No worries @colin55h,

 

Please do let us know how you get on.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
C
Rank
Userlevel 1

OK will do thanks

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