Hi I tried to upgrade my phone this morning to Samsung 24 with double memory and a galaxy watch. I could not get my trade in phone page to work. It would not find my old phone. I had a three hour drive home from work and have logged on to try again. Please can someone contact me as I can't find the deal with the watch. It said it had to be ordered by today !
Kind Regards Lana
+9
Have you tried using the Samsung Shop Online,
You might be able to get the watch offer if you purchase a SIM free S24 from the Samsung Shop Online.Â
+4
Hi
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Sorry to see that you had issues with purchasing and trading in, we’d recommend trying to call the sales team on 0207 1391 397 should you be having issues on the app/website with purchasing.
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Tom
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