Question

upgrade issues

  • 11 January 2024
  • 2 replies
  • 11 views

Userlevel 1

So I upgraded my handset last year but id are now saying I've taken a new contract and didn't upgrade so being charged twice now. Complaint as can't talk to these people over the phone. Anybody else had issues with these guys and upgrades. 


2 replies

Userlevel 4
Badge

They’re an online only provider so use their CHAT feature or direct message via social media.😀

Userlevel 7
Badge +4

Hi @Danny Baldwin 

 

Were you given a new number with the upgrade you made last year?

 

Tom

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Why iD Mobile?