I was to trying to upgrade my contract and it went twice first time said prefer didn’t go through then second trying it went through but I received two order confirmations under two different order numbers
Userlevel 8
+9
Perhaps give the iD sales team a call to find out what happened?
Call the team on 020 7139 1397, during normal office hours,
Userlevel 7
+4
Hi
Were you given two different new numbers? That wouldn’t sound like an upgrade, that sounds like you may have purchased two entirely new, separate contracts.
I’d recommend the same as
Tom
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more