This is a question for ID really.
I have an Asus Zenfone 10, and previously the 9, and neither is on the list of handsets approved for Vowifi.
They both use an almost native version of android.
Can they be tested and authorised?
Thanks.
Best answer by Mohammed
View original
+6
You want to use the correct terminology when requesting a service or feature. Most customer service is outsourced to third party companies abroad these days and they can have difficulty understanding what it is one is requesting at the best of times.
+10
I’ve added WiFi Calling to the name of the topic for clarity.
As for support, any device on our list and is sold by us is tested and approved to work on our network.
As for devices not on our list, they could still work but may have issues and not all features could be supported.
Devices we have on our list that’s tested and approved are likely to be ones we stock and sell so if this isn’t a device we sell or one we’re likely to stock it’s unlikely to be tested and approved.
Mohammed
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