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When my number changes.....

  • 22 March 2024
  • 3 replies
  • 79 views

Hi

I am a new ID customer. I have received my SIM & added the ID app to my phone. The app needed my ID phone number & so I added it. But my number will change in a few days to my "old" phone number as it's in the process of being ported across from my old provider. Please could someone tell me if this number will then be automatically added & updated onto the app or do I need to do something.

Thank you,

Bob Speight 

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Best answer by Lauren 23 March 2024, 15:30

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Userlevel 4
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Hi @BobSpeight, welcome to the community!

You won’t need to update the number in the app, or action anything on your end. The number will automatically update once it’s been transferred over to us.

-Lauren

Thank you very much Lauren 😊

Userlevel 7
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@BobSpeight,

You’re Welcome.

Please get back to us if you require further assistance.

 

Kash

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