Question

Why am i getting hardly and data whilst roaming. Why is this?

  • 31 October 2023
  • 4 replies
  • 23 views

I am receiving just a tiny trickle of data, whilst my partner, who is also on idmobile gets lots of data.


4 replies

Userlevel 8
Badge +9

Do you both use the same make and model of mobile phone @Paul Doolan? 

No, we use different phones. But 4 months ago when roaming we were both getting the same data flow, then suddenly mine dropped to a trickle. I've been using her phone as my hotspot.

Userlevel 8
Badge +9

Perhaps your phone developed a modem fault, or you’ve got a damaged or faulty SIM card @Paul Doolan. 

Is the mobile data performance okay when you’re not roaming?

Userlevel 7
Badge +7

Hi @Paul Doolan,

Welcome to the Community!

As @andewhite advised, it sounds like a faulty handset or SIM.

It may be worth having your handset checked if it’s still under warranty.

Alternatively you can also get a replacement SIM from your local Curry’s store.

Kash

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Why iD Mobile?