Question

Woeful Connection 95% of Time....

  • 10 March 2024
  • 2 replies
  • 23 views

Joined I'd mobile from EE, and it's awful. 

 

Home, data never works, doesn't matter wherever I go data never works, can't access my bank, can't check the location of the kid on family link.

 

Genuinely never used a service this bad, anyone why ideas..…

Using a Pixel 8.


2 replies

Userlevel 8
Badge +6

If signal is an issue where you are then cancel under the cooling off period. 

Userlevel 7
Badge +7

Hi @MexicoCola1984,

Welcome to the Community!

You can check the coverage and network status checker using the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

However as @WelshPaul you can look at returning if you are unhappy with the coverage.

If you purchased directly from us you have 30 days to return your contract.

 

Kash

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