Question

unauthorised payment going out of my bank for id mobile but i dont have an account here nor a sim or mobile

  • 15 January 2024
  • 4 replies
  • 42 views

There have been 3 payments from id mobile going out of my bank account, I don’t have a id mobile account nor sim or anything  I haven’t signed up for anything I need to get this sorted as soon as possible 


4 replies

Userlevel 7
Badge +4

Hi @ZainabTahir 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I just had the same issue! A dd set up from my account for 55.99!!!  What is going on??!! 

Userlevel 8
Badge +9

I just had the same issue! A dd set up from my account for 55.99!!!  What is going on??!! 

Fraud seems the most likely explanation, @TrayTray Mills

 

Userlevel 7
Badge +4

Hi @TrayTray Mills 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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