Skip to main content
Question

Data allowance changed

  • 26 August 2024
  • 1 reply
  • 14 views

I am over 12 months through 24 month contract with unlimited calls/data/texts but i just looked on the app and now it says i have 0 data from 5gb allowance. I have not changed anything and my bill is the same. Any help?

Hi @mickyjohno 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


Reply