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Question

how to upgrade from pay monthly to sim only at the end of contract

  • 23 August 2024
  • 1 reply
  • 46 views

I can't see 'sim.only' in the plan change options on my app. My pay monthly contract is about to expire on 11 Sep... but when I go to look at upgrade options in the app... it only shows more mobile phone deals. How do I upgrade to sim only???

Hi @Gembev,

Welcome to the Community!

If you are currently on a handset contract you can’t move to a SIM only until after the contract end date, the same also applies for plan changes.

 

 

Kash


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