I get 150gb a month for £12 but noticed on their site this it is now 200gb - does this automatically go to 200gb or can you select to change to this plan after a month, I’ve been with iD less than a month so can’t change until next week - also if you spotted a deal on a comparison site that isn’t on their website can customer service change it to the comparison deal if you asked
More data on plan thats same price
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Unfortunately
You can discuss your plan options with the iD sales team, by calling 020 7139 1397.
The sales advisers work 9am - 6pm.
Hi
Welcome to the Community!
I hope that you managed to get this resolved.
You can only upgrade to deals that you are eligible for.
If you still require assistance, please let us know.
Kash
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