Hello, I am due an upgrade, but there are no options to see 1. What upgrade options are available 2. Confirm it is due. Following the online advice to check for an upgrade is not possible as none of the tabs suggested exist on my ID account/app. Please can you advise how to proceed? Is it best to cancel my account as I do not want to continue paying for the telephone? Thanks
no upgrade information
Userlevel 8
+10
Okay
Call them on 020 7139 1397 - the advisers work 9am - 6pm.
Userlevel 8
+7
Hi
Welcome to the Community!
As
If you require further assistance please get back to us.
Kash
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