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order 2 upgrades

  • 21 July 2024
  • 3 replies
  • 37 views

Hi , I ordered 2 upgrades by accident, I only want 1, what do i do? Thanks

3 replies

Userlevel 7
Badge +6

Morning @Breeze Lolly,

If you accidentally upgraded the same Mobile Number twice, one of them will flag on our system and cancel automatically.

Thanks.

Thanks, but I only wanted a particular colour? I also have had no email confirmation my upgrade so no idea if its gone through, thanks 😊

Userlevel 7
Badge +6

Afternoon @Breeze Lolly,

Looking into our Sales system, it doesn’t look like either upgrade has processed. Don’t worry! Your still eligible to Upgrade.

Please visit: https://www.idmobile.co.uk/upgrades

Thanks. 

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