Solved

upgrade

I’m sim only on a new 18 month contract can I add a phone on or would that be a new separate contract?

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Hey @Bexi Bee,

You should be able to Upgrade, check your eligibility here: https://www.idmobile.co.uk/upgrades

Thanks.

Hi @Bexi Bee,

Welcome to the Community!

We don’t offer 18 months contracts.

If you are on a SIM only contract you should be able to upgrade, however for a handset contract you can upgrade 60 days before the contract end date.

If you wish to purchase another contract it would be under a new contract.

Once you have purchased the contract you can add it in the app so that you can manage both plans under one login.

Kash

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