I've been with ID mobile for 4 years now,
I have just done my upgrade but change my mind in the 30 days cooling off period.
I have sent the phone back etc.. ID received the phone a week ago. My plan has not changed for over a week and stats I'm still in contract until 2026 and plan has not reverted back either.
I have called ID on numerous occasion's and (live chat) and keep getting told every time it will take 48hrs. I then have told IDM its past the 48hrs and there telling me it will be done tomorrow.( its always tomorrow!!)
So frustrating! a simple thing to change my plan back and they struggle to do it. shocking!!
Still NOT been sorted. over a week now.
