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roaming data stopped working - italy

  • 14 July 2023
  • 27 replies
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Userlevel 1

It stopped working this afternoon after three days here. I have not anywhere near reached my data limit.

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Best answer by Kash 18 July 2023, 10:53

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27 replies

Userlevel 8
Badge +9

I’m currently in Italy my roaming data was working fine and now stopped after 3 days was this issue ever resolved 

Have you tried a NETWORK RESET @Raigan Shuter

Userlevel 7
Badge +5

Hi @Raigan Shuter 

 

If your data was already working and suddenly isn’t this wouldn’t indicate an issue with the network or the settings (unless something was changed), do you have any data left in this allowance?

 

Have you tried resetting network settings?

 

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

For Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom