Replies posted by JayneG

3 Replies

JayneG
Civilian
JayneGCivilian
asked in Community Archive

Can’t make calls

Finally fully ported. Not impressed with the lack of communication regarding an apparently known issue. Not a great start

7
Mohammed
iD Mobile Employee
3 years ago
Crazyxelite
Civilian
CrazyxeliteCivilian
asked in Community Archive

My new contract isn't connected

I’m the same. The guys on the iD Facebook page told me there been some technical issues with porting systems and that they can’t give a timeframe for resolution! I’m not impressed so far!

6
Mohammed
iD Mobile Employee
3 years ago
JayneG
Civilian
JayneGCivilian
asked in Community Archive

Can’t make calls

I’ve been rebooting my phone almost constantly since my o2 sim stopped working! Ive turned off iMessage in the hopes that helps. I understand it can take a few days for the numbers to be ported over; but was under the impression the original iD number on the sim would work in the mean time; that number is also not working. i requested the move on Wednesday morning so today is the 3rd working day and I have been unable to make any calls in that whole period. I am am fine with waiting for my number to be ported but not with this inability to use either number or sim!

7
Mohammed
iD Mobile Employee
3 years ago
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Why iD Mobile?