Replies posted by Jjjjjjessssica

6 Replies

Jjjjjjessssica
Civilian
JjjjjjessssicaCivilian
asked in Community Archive

Can I text a UK mobile number who’s on holiday in Spain?

[user=4402]Hikari[/user] [user=197]Ryan[/user] [user=57]Nikhil P[/user] Thank you for all the help. However im still unsure. No extra charges are showing, suggesting I’m not being charged and my cap hasn’t stopped me sending any messages. However say I do rack up a bill, what leg do I have to stand on considering I have mixed answers? I don’t want to risk it😫 but anyway, should I be getting charged for these texts, when will it show on my bill? Will my capped amount of £1 stop me being able to rack up a huge bill? a stressed, frustrated customer.

13
A
Civilian
4 years ago
Jjjjjjessssica
Civilian
JjjjjjessssicaCivilian
asked in Community Archive

Can I text a UK mobile number who’s on holiday in Spain?

Another update; the texts I will be charged 30p for are not showing on my bill/cap usage. BUT a call charged 15p has shown instantly suggesting I’m not being charged.

13
A
Civilian
4 years ago
Jjjjjjessssica
Civilian
JjjjjjessssicaCivilian
asked in Community Archive

Can I text a UK mobile number who’s on holiday in Spain?

Update: Carphone Warshouse store manager says he doesn’t think I’ll be charged.

13
A
Civilian
4 years ago
Jjjjjjessssica
Civilian
JjjjjjessssicaCivilian
asked in Community Archive

Can I text a UK mobile number who’s on holiday in Spain?

[quote=Hikari]Hi [user=11161]Jjjjjjessssica[/user] There a little confusion here. I am in contact with [user=57]Nikhil P[/user] to clarify your situation. In theory you should only be charged international charges when you text foreign mobile number but UK number should come out of your allowance, at least this is what I knew and experienced for past 15 years in mobile technology. ID Mobile may see that differently and charge texting UK numbers abroad as international numbers which would be first provider to do so in my experience. I am waiting for clarification myself and will update you as soon as I can.[/quote] Thanks so much.

13
A
Civilian
4 years ago
Jjjjjjessssica
Civilian
JjjjjjessssicaCivilian
asked in Community Archive

Can I text a UK mobile number who’s on holiday in Spain?

So ive spoken to iD again and I’ve been told I will be charged, but not above my capped limit. my cap is set at £1, and with a text being 30p per text I should’ve gone over this by now. So again doesn’t make sense.... The iD Facebook page has told me the same as above, that because it’s inclusive of a UK sim number it just comes out of my allowance. ARghhh

13
A
Civilian
4 years ago
Jjjjjjessssica
Civilian
JjjjjjessssicaCivilian
asked in Community Archive

Can I text a UK mobile number who’s on holiday in Spain?

aw man!! I’m confused! I’ve just contacted iD live chat and I’ve been told I will be charged, 30p per text. This seems odd however because no other companies do! I’m going to ring up and see if that helps. Thank you so much though! And I will get back with what they say.

13
A
Civilian
4 years ago
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