Replies posted by Jkelly0305

2 Replies

N
Civilian
nexus1972Civilian
asked in Community Archive

Sim activation

[quote=Ryan] [user=11130]nexus1972[/user] & [user=11199]Jkelly0305[/user], Please can you contact our Live Chat team [url=https://www.idmobile.co.uk/help-and-advice/contact-us][b]here[/b][/url] if you are still having issues with your SIM cards? They may need a manual activation. [/quote] The live chat feature of your website has never been available any of the times that I have checked it in the last two days. Do the live chat agents have the ability to perform activations that your phone agents cannot?

8
A
iD Mobile Employee
3 years ago
N
Civilian
nexus1972Civilian
asked in Community Archive

Sim activation

I am having the exact same issue. After waiting on hold trying to get it resolved, I was told that their activation process was experiencing issues and it could not be fixed over the phone.

8
A
iD Mobile Employee
3 years ago
Terms & Conditions
Why iD Mobile?