Replies posted by Marcusatwork

2 Replies

C
Colouredcrayon
asked in Community Archive

Sim not working after number transfer

Ok, I have exactly the same issue with my Moto dual SIM. After doing some digging and research I have found the answer. ID only use 3/4G network connections this basically makes the ID network useless for most dual SIM phones. This is because as soon as you switch your other SIM on for data the ID SIM drops to 2G and stood working. If you have 2 SIMs and only use ever use data on ID you will be ok otherwise avoid ID like the plague.

21
Ryan
iD Mobile Employee
2 years ago
C
Colouredcrayon
asked in Community Archive

Sim not working after number transfer

It's not the phone, it's up to date and worked perfectly with my previous networks. All other combinations of different SIM's and service work, only when data is switched to the other SIM then the ID SIM stops working.

21
Ryan
iD Mobile Employee
2 years ago
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Why iD Mobile?