Replies posted by klint

4 Replies

K
Civilian
klintCivilian
asked in Community Archive

Why doesn't the voicemail icon show when I have new messages?

@KeniPhone yes. Once you’ve cleared all your messages, listen to the main menu. Choose the option “to change your voicemail settings, press N” (where N is a number that may change, listen to all the options carefully and pick the right option). Then the next option to choose was “For all other options, press 0.” Then choose “to change how you are notified of new messages, press N” (where N is some other number).

9
Kevin
Newbie
3 years ago
K
Civilian
klintCivilian
asked in Community Archive

Why doesn't the voicemail icon show when I have new messages?

Thanks, and sorry for the delayed reply. The fix was to go through the voice menu after dialling the voicemail number and choosing the right setting. So the setting is related to your voicemail system, not the handset.   @klint , what setting did you find?  I’ve been through all the menu options I can find and all I can find is how to turn the SMS notification on or off.  I still don’t get the proper status bar notification icon.  It’s driving me nuts. I’m sorry, I didn’t make a note of the setting at the time I had changed it and now can’t remember which option it was.

9
Kevin
Newbie
3 years ago
K
Civilian
klintCivilian
asked in Community Archive

Why doesn't the voicemail icon show when I have new messages?

Thanks, and sorry for the delayed reply. The fix was to go through the voice menu after dialling the voicemail number and choosing the right setting. So the setting is related to your voicemail system, not the handset.  

9
Kevin
Newbie
3 years ago
K
Civilian
klintCivilian
asked in Community Archive

Why doesn't the voicemail icon show when I have new messages?

Thanks for replying, Kevin. I did port my number, from GiffGaff (and when I joined GiffGaff, I had ported my number from another network). When I was with GiffGaff, I was given a choice of notification style, as shown here: https://community.giffgaff.com/d/21518570-voicemail-notifications/2 . I chose the “on-screen notifications”, not SMS. How can I do this with iD Mobile? My phone is a Motorola G7 Plus.

9
Kevin
Newbie
3 years ago
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