Replies posted by Dragon912

2 Replies

iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Ask a question.

Welcome to the ‘Ask a question’ subforumF.A.Q.

[quote=Mohammed] [quote=Dragon912]I am currently on a sim-only contract. Through the app, there is an upgrade where the price of the contract is the same (£5 a month) but it comes with more data, 1.5GB instead of the 1GB I currently have. Is it possible to switch to this better contract without ordering a new sim.[/quote]Hey [user=2493]Dragon912[/user], Sounds like a tariff change to me. Any order placed via the app/account through either the upgrade/tariff change sections will keep the same account and number. In some cases, we send out a new SIM with this but it's usually blank. You'll know it's an upgrade/plan change as it won't ask you to enter details like your name, address etc. Mohammed[/quote] [user=68]Mohammed[/user] The checkout for the upgrade suggests a new sim will be delivered. Will this result in 2 contracts and 2 sims in total, or will my current contract and corresponding sim be changed to the new contract. This is so I know whether to cancel my cu

10080237
Eilanna MacRae
Newbie
2 days ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Ask a question.

Welcome to the ‘Ask a question’ subforumF.A.Q.

I am currently on a sim-only contract. Through the app, there is an upgrade where the price of the contract is the same (£5 a month) but it comes with more data, 1.5GB instead of the 1GB I currently have. Is it possible to switch to this better contract without ordering a new sim.

10080237
Eilanna MacRae
Newbie
2 days ago
Terms & Conditions
Why iD Mobile?