Replies posted by najinski

3 Replies

B
Civilian
bl4dyptCivilian
asked in Community Archive

Returning New Device Bought Online

Hi @bl4dypt, No problem, so just a change of mind of the device. To assist you with the return, you’ll need to get in touch with us. I will PM you now with how this can be done whilst our phone lines are closed. Ryan Hi, could you let me know how to return a phone too - I haven’t had a response on the post I made here asking about it

7
Will
iD Mobile Employee
2 years ago
N
Civilian
najinskiCivilian
asked in Community Archive

Return phone purchased online

Hi @najinski  Could you please explain why you are unable to do this? Ensure all pop ups are enabled.  Regards  Aklima  I click the button and nothing happens on any browser.   Edit: I’ve asked other people to try the link and it doesn’t work for them either, can you let me know how I can get a chat started please?

7
P
iD Mobile Employee
3 years ago
N
Civilian
najinskiCivilian
asked in Community Archive

Return phone purchased online

Can you try it to confirm it works? I’ve had three different people try and live chat doesn’t work for them either

7
P
iD Mobile Employee
3 years ago
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