Replies posted by Bdk

3 Replies

B
Civilian
BdkCivilian
asked in Community Archive

PAc code problem

I requested a PAC code via my Id mobile app. The code starts with HTG******. This pac code is invalid - in fact it appears to be a Three Pac code.   Reading through other messages, this seems to be a common problem. Can someone from iD mobile please contact me to solve the problem and issue me with a valid pac code!   I am currently paying for 2 networks until my number is ported!   Please help urgently!

5
Ryan
iD Mobile Employee
3 years ago
B
Civilian
BdkCivilian
asked in Community Archive

PAc code problem

Hello id mobile,   Please respond urgently to the above query regarfing the PAC  code requested from id mobile being the same as the 3 Pac code I ported INTO id mobile!

5
Ryan
iD Mobile Employee
3 years ago
B
Civilian
BdkCivilian
asked in Community Archive

PAc code problem

Hi, I  ported my number from Three to ID Mobile, on a 30-day rolling SIM only deal. I now want to port out as the signal is too bad in my area.    A few days into my ID contract, and a 1 day after my number port, I have just requested a PAC through the ID Mobile app. The PAC arrived from ID but it is the same PAC as I received from THREE, with an expiry date in 21 days' time (even though it says "this code lasts 30 days")- is this right? Surely I should have a new PAC from ID? Someone from ID mobile: Please contact me urgently to sort out the problem. I need a PAC code which is genuine!

5
Ryan
iD Mobile Employee
3 years ago
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