Replies posted by DanT

3 Replies

D
Civilian
DanTCivilian
asked in Community Archive.

Wi-Fi calling issue on S8

Hi Mohammed, Sorry for the slow response notifications went to my spam. Yes, I'm still having the same call related problems with my own WiFi networks and other WiFi networks. Dan

8
Mohammed
iD Mobile Employee
5 years ago
D
Civilian
DanTCivilian
asked in Community Archive.

Wi-Fi calling issue on S8

Hi Phil, I've already had to turn off 4G calling on the device to get Wi-Fi calling to work. Today Wi-Fi calling has decided not to work anyway. At times my phone has shown no network coverage but Wi-Fi calling has not started working to compensate. At other times my phone has shown 1 or 2 bars of network coverage but I've still missed phone calls from people and only found out an hour after they called when I received a voicemail notification text. I've turned my phone off and on twice to try to get it working but to no avail. I think technical at I.D. mobile need to sort something out. Dan

8
Mohammed
iD Mobile Employee
5 years ago
D
Civilian
DanTCivilian
asked in Community Archive.

Wi-Fi calling issue on S8

Hi Phil, Thanks for that but the 'switch to mobile data' toggle is already off. What it seems I need is a setting for Wi-Fi to be given preference to 3G/4G for calls (when both are available). Thanks, DanT

8
Mohammed
iD Mobile Employee
5 years ago
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