Replies posted by Swanduck

2 Replies

Swanduck
Civilian
SwanduckCivilian
asked in Community Archive.

WiFi Calling only connects when I turn my phone off and on again

I find it hard to believe that a phone bought directly from Apple would be any different from ones bought from yourselves!   My software is up to date Version iOS 12.4.5 What I am finding very strange is since turning airplane mode on and then off 21 hours ago my WiFi calling has been working.   This has never worked before but seems to have done the trick for now.  Unless something has been done with my iD account. Hopefully it will continue to work. I’ll keep you updated.  

5
Mohammed
iD Mobile Employee
4 years ago
Swanduck
Civilian
SwanduckCivilian
asked in Community Archive.

WiFi Calling only connects when I turn my phone off and on again

Hi Ryan, I am using an iPhone 6 and no I didn’t get it from you I bought it from Apple.  I just looked at my phone and wifi calling wasn’t working although I had a full wifi signal.  I tried putting it in and out of airplane mode and that seemed to work.   Problem is it doesn’t connect automatically when I have no signal.  It’s not just my wifi at home it is the same wherever I am. Gail

5
Mohammed
iD Mobile Employee
4 years ago
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